Mission First and foremost, we are committed to helping clients develop and implement practical solutions that improve quality, flexibility, productivity, customer satisfaction and cost performance to best-in-breed levels. Our approach is to identify and prioritize improvement opportunities through Benchmarking, Value Stream Mapping and Process Analysis, custom-design an integrated improvement process using selected tools drawn from Lean Enterprise, Six Sigma, Total Process Management, Cycle Time Reduction and Supply Chain Management, and provide hands-on implementation support while transferring Continuous Improvement process knowledge. Our core purpose is to help clients generate meaningful results that provide sustainable competitive advantage.
Services Overview
Philosophy We strongly believe that people will commit to and perpetuate improvements that they help develop. Consequently, we enable companies to achieve breakthrough performance through iterative “cycles of learning” that involve employees at all levels, from supervision and management to shop floor operators and support personnel. By helping to select and apply improvement tools in a practical, step-by-step manner, we provide the knowledge transfer, training and hands-on support required to generate meaningful results and develop a Continuous Improvement culture. As a result, client personnel develop confidence and capability to expand the process, and take ownership for its success.
Industries and Clients Served People The makeup of RDI's professional staff reflects our unique mission, role and approach. Unlike the large general consulting firms, we don't simply recruit talented people right out of business school. While all of our professionals have strong academic credentials, the common denominator among our staff is a wealth of practical, hands-on experience in a broad range of industries and disciplines, deep expertise in improvement methodologies, along with the ability to transfer improvement process knowledge and work effectively with people at all organizational levels. It is this balance of academic qualifications, industry experience and improvement expertise that enables us to provide meaningful value and help clients transform their operational performance.
Staff Biographies